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Salesforce Salesforce-Slack-Administrator - Salesforce Certified Slack Administrator Perfect Valid Test Syllabus

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Salesforce Salesforce-Slack-Administrator Exam Overview:

Certification Vendor: Salesforce
Exam Name: Salesforce Certified Slack Administrator
Exam Number: Salesforce-Slack-Administrator
Exam Format: Multiple Choice, Multiple Select
Related Certifications: Salesforce Certified Slack Developer
Salesforce Certified Slack Consultant
Certificate Validity Period: Requires periodic maintenance releases
Exam Duration: 90 minutes
Exam Price: $200 USD
Available Languages: English
Real Exam Qty: 60
Passing Score: 65%
Sample Questions: Salesforce Salesforce-Slack-Administrator Sample Questions
Exam Way: Online proctored or test center delivery
Pre Condition: Recommended 6-12 months of hands-on Slack administration experience
Official Syllabus URL: https://trailhead.salesforce.com/en/credentials/slackadministrator

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Salesforce Salesforce-Slack-Administrator Exam Syllabus Topics:

Topic Details
Topic 1
  • Enabling Slack Success: This section focuses on the skills of Admins to develop a vision for Slack within their organization. Candidates will use analytics dashboards to track usage and make recommendations based on data insights, such as channel archival or promoting best practices.
Topic 2
  • Fundamentals: This section of the exam measures the skills of Salesforce Administrators and covers the key privileges and responsibilities associated with each Slack user role. Candidates will identify unique features of Slack's paid plans and understand the common responsibilities shared by Admins and Owners. Additionally, this section emphasizes the importance of workspace and organization-level settings and dashboards, focusing on how they contribute to effective Slack management.
Topic 3
  • Security: This domain targets Salesforce Security specialists in identifying Slack product security features that meet organizational needs. Candidates will describe how Slack addresses security governance, risk management, and compliance while recommending features that protect sensitive data.

Salesforce Certified Slack Administrator Sample Questions (Q145-Q150):

NEW QUESTION # 145
Teara is a Workspace Owner. She has discovered that projects and key decisions are being discussed via direct messages, because public channel message retention settings are set to delete messages after 20 days. The decision regarding this setting was made 2 years ago, and now the setting is no longer required.
Team members are experiencing difficulty creating channels. Teara is wondering if there are other settings she should review that might be contributing to the direct message conversations.
Which settings and permissions should Teara change to promote increased communication outside of direct messages?

  • A. Changing the workspace's public channel message retention and deletion policy to "Keep Everything", changing the direct message retention and deletion policy to delete messages after 1 day, and restricting the creation of channels to Owners only
  • B. Changing the workspace's public channel message retention and deletion policy to "Keep Everything", changing the direct message retention and deletion policy to delete messages after 1 day, and allowing everyone to create channels
  • C. Changing the workspace's message retention and deletion policy for all channels and direct messages to "Keep Everything" and allowing everyone to create channels
  • D. Sending an announcement in the #general channel notifying everyone to move conversations to channels and to DM Teara if you need a channel created

Answer: C


NEW QUESTION # 146
Medium Inc's #hr-benefits channel is a default channel designed to educate employees on benefit information and updates. However, it is now filled with requests for benefits help. Sometimes people even post sensitive personal information when asking Questio n:s.
Which TWO options, combined, present the best solution to reduce noise in this channel? (Choose two.)

  • A. Archive the channel and create a new channel to eliminate the noise.
  • B. Create a private channel and implement a personal benefits workflow, which doesn't broadcast the sensitive information in channel.
  • C. Limit the posting permissions to Org Admins, plus specific people.
  • D. Encourage employees to direct message the HR team with Questio n :s and confidential information.

Answer: B,C


NEW QUESTION # 147
Marianne, an Org Admin, hears feedback that it's difficult for her members to find channels. She regularly receives requests in the #help-slack channel from members who accidentally created duplicate channels because they weren't aware there was already a channel on a certain topic.
Which action should Marianne's team take first to address the problem?

  • A. Standardize and communicate channel naming conventions.
  • B. Restrict new channel creation to admins only.
  • C. Encourage members to add a channel purpose and topic.
  • D. Change her workspace settings to allow all members to archive channels.

Answer: A

Explanation:
The first step to addressing duplicate channels and improving discoverability is:
"Standardizing channel naming conventions, making it easier for members to find existing channels and understand their purpose." Slack best practices emphasize that a standardized naming system helps with searchability and organization.
Although adding channel topics and purposes (Option C) is also good practice, naming conventions are the first priority.
(Reference: Slack Administration Study Guide - Channel Management and Naming Best Practices)
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NEW QUESTION # 148
You're a prospective customer looking to purchase Slack for your organization of approximately 50 employees. You need to ensure that the plan supports SAML single sign-on (SSO) for authentication.
Which plan(s) fit the requirement?

  • A. Free, Pro, Business+ and Enterprise Grid
  • B. Business+ and Enterprise Grid
  • C. Enterprise Grid only
  • D. Pro, business+ and Enterprise Grid

Answer: D


NEW QUESTION # 149
Large Inc. is a consumer goods company that uses the Slack Enterprise Grid org. Large Inc.'s Human Resources (HR) Director is looking to streamline how HR disseminates policy information and handles sensitive hiring manager questions related to recruiting and hiring. HR has its own designated workspace.
How should you advise the HR Director use Slack for this use case?
(Select the best answer.)

  • A. Create an org wide public channel for recruiting and hiring, and add all hiring managers in the organization.
  • B. Create a private channel in the HR workspace, and add all hiring managers in the organization
  • C. Create a public channel in the HR workspace, and add all hiring managers in the organization.
  • D. Create an org wide private channel for recruiting and hiring, and add all hiring managers in the organization.

Answer: B


NEW QUESTION # 150
......

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